Frequently Asked Questions

How do I arrange to make an appointment? +

All incoming referrals need to be triaged by our specialists before an appointment can be made. This will determine what type of appointment we need to make for the patient. For urgent referrals, please ask your referring doctor to contact us directly on (07) 5539 4961.

Please email your referral and any other relevant information to admin@qldpaeds.com.au or fax to (07) 5527 8438.

Once the referral has been triaged, our administration staff will make contact with you to arrange an appointment date and time. Alternatively you are welcome to call our clinic a few days after the referral has been received to arrange an appointment.

Although a GP referral is not essential for most Allied Health Services (e.g. Dietitian, Psychology, Physiotherapy) in some cases these services can be claimed through Medicare with a GP referral. If you are not sure, please call our reception staff to ask before your appointment.

Will I get a reminder about my appointment? +

You will receive a text message (SMS) 1 week prior to your appointment to confirm this appointment time and date. Please ensure we have an updated mobile phone number for this purpose.

Why am I being asked to get a referral?

Your child will need a referral letter from your GP or specialist to see a paediatric doctor at Queensland Paediatric Specialists for Medicare purposes. GP referrals are generally valid for 12 months only. After 12 months, you will need your GP to make a new referral. You will also need a new GP referral letter if you are attending for a new problem.

Note: Referrals provided by a specialist are only valid for 3 months.

Where can I park? +

Patient Parking Options:

  • Lawson Street Council Car park near Southport Library
  • Lawson Street roadside car parking
  • White Street roadside parking
  • Wheel Chair Vehicle drop off/pick up - please contact our reception to enquire about this service.
    • Ambulance Loading bay - entrance from White Street
  • Disability Car Parks
  • Please note there is no patient parking within the Premion Place Clinic

How do I pay for the Consultation? +

Queensland Paediatric Specialists is a private billing medical practice. All payments for consultations are required on the day of the appointment. Please note that we accept payments via Visa, Mastercard, EFTPOS and cash. We are unable to accept personal cheques.